Drama is costing companies millions of dollars per year
According to my estimate, as much as 2.5 hours per employee, per day is spent on drama
The work experience is so full of drama that it’s seen as a normal cost of doing business. But I believe drama is both avoidable and has a real negative financial impact. It leads to lost productivity, peace and happiness.
Drama is more than visible squabbles and emotional outbursts at work. Workplace drama includes the ego-based resistance to change, employee disengagement and lack of alignment to strategic initiatives.
While there is no lack of leadership and HR training, tools and techniques available, it hasn’t dealt with the root causes of drama (what I call emotional waste). The 2.5 hours per employee per day that workplaces spend on drama adds up to 816 hours per year. Imagine what could be recaptured and created instead.