“We are a company that holds customer service to the highest level possible and expect the same from those we work with. Cy exceeded our training expectations. We were so impressed that we’ve had Cy provide training for two of our subsidiaries. Our management team desires training that provides them with real-life tools they can use immediately on the job. They got just that from Cy and much more valuable information as well. Cy has a way of telling stories that grabs your interest and that people talk about well after the training has ended. Employees and managers quote Cy even 1-2 years after the training took place. Cy can be distinguished from other trainers in that participants have enjoyed her presentations, applied the training to their job, and asked for her to present again.
In the 23 years I have been in Human Resource management I have seen trainers from across the country. I value the time we have employees and managers devote to training and make sure our trainers are top notch. Cy is on top of my list of exceptional trainers. She is professional, yet personal and more importantly provides training that is sustained.”